FAQ
Can I shut the door and still use my Hair dryer?
Yes the bottom of the cabinet is built to allow cords to extend out while door is closed.
Is the door on The HCH reversible?
Yes. Simply mount The HCH in your wall and rotate the door facing whichever side you prefer. See Installation instructions.
Can the mirror be replaced with a picture?
While we do not offer a picture option at this time, it is possible to replace the door with a picture
yourself. Since the medicine cabinet doors operate just like traditional cabinet with a door, all you have to do is open the compartment and replace the door with your picture.
How many shelves are included with HCH Cabinet?
HCH Cabinets come with one (1) shelf (2) Curling supports,(1) cup,(1) dryer support. Additional shelves and parts can be purchased from the web site,on the purchase page.
Will you be offering any other colors?
We will be looking into adding additional colors and styles. If you have a specific request, we’d love to hear it. Suggestions can be made through the Contact Us page or by emailing us directly at Americanhideaway.com.
How is The HCH Cabinet made?
Each HCH Cabinet is made from polypropylene.
Is there a discount for multiple purchases?
Contractors, and wholesale customers, or anyone looking to purchase in quantity please email us directly for pricing at rsmith@americanhideaway.com
How does shipping work?
All orders are usually Shipped within 24-48 hours of receipt of payment during normal business hours M-F 9am-6pm EST. Please allow 7-10 business days for domestic delivery.
What is PayPal?
PayPal is an online payment site. It’s perfectly safe and very easy to use. While
most PayPal users sign up for an account that allows them to pay with either a credit
card or bank account, it is not required. Buyers may make purchases with a credit
card without signing up by simply clicking the “continue” icon on the left side of the
checkout page under the header “Don’t have a PayPal account?”
Can I purchase The HCH Cabinet with check, money order, or cashier’s check?
Yes, simply send your check or money order payable to:
American Hideaway INC.
1305 Copper Creek Dr.
MacClenny, Florida 32063
*Orders paid for by personal check will not be filled until payment has successfully
cleared.
How do I install my HCH Cabinet?
Installation of The HCH Cabinet is the same as any other recessed medicine
cabinet. In most instances, this is as simple as cutting a rough opening in your wall,
then inserting the cabinet and mounting it to the existing studs using the included
mounting screws. In some instances, depending on the desired positioning on your
wall or the distance between your studs, a stud may have to be cut or routed to
accommodate the installation. For more detailed installation instructions, see our installation page.
Do you have a return policy? Yes, you can return your HCH Cabinet within 30 days of purchase for a full refund less all shipping charges. See our return policy page.
Have any other questions?
Email us!
